Ratings166 guests since October 2016
Front desk staff was friendly and professional, but didn’t recognize me as a gold member, which I have become used to at other Best Western Hotels
Nice and Clean with modern rooms.
Spacious rooms which were clean but in need of a bit of maintenance/paint. Friendly staff and service. Shuttle service is a little infrequent to the airport. Good breakfast.
Distance to airport appreciated
Clean and well orgnized. Welcoming!
Stay was brief & totally met our needs for our stay-over in Amsterdam prior to flight home to Canada!
I arrived in the middle of the night on the airport. Gentle drived in hotel shuttle. Check-in went smoothly. Struggled with the control panel of the airconditioning before I was able to turn the fan off. Nice bed, hotel is very well insulated. Had a good night rest.
Change beds and mattresses
Good overall impression. The desk was efficient , despite of large number of people waiting for a check-in ( there was a lot of cancelled flights)
Hotel was clean, breakfast was good
Thanks for 'Check in' at 06 O'clock. Great young and respectful team. We enjoy our holidays in this hotel, really nice and sweet
Very friendly and customer focused
EASY, FRIENDLY HOTEL
Very friendly staff - booking handled by Stephanie who was fantastic throughout the whole process and very sympathetic to my plentiful questions
The room floor was dirty and they never put the soap into the shower. Reception staff was nice, the bus to/from the airport takes too time in my opinion (probably because you share it with other hotels).
No eye contact at all with the waiting guest, taking very long to Check in a Guest and no one is smiling at the F/D.
Great stay as usual. I got back my old room I stayed100+ nights in during 2016-2017.
Great stay, as always!
I liked the room and the location. The food was terrible and the shuttle transportation proved unreliable.
The place is quite isolated. The Bar is empty !!
The staff was very accommodating in letting us in our room early after a long flight
The room was ok but the decoration was cold. The bar is no good, since it's in the reception and the same goes for the "restaurant". Quite good breakfast, but no green tea.
I like the hotel because of it's proximity to my work place. As a hotel is a good, clean, friendly hotel that suits my business/ travel needs.
The staff was friendly and helpful, but the hotel seemed beaten up and offered limited services.
modern and attractive rooms for business and private trips
Beds could be softer
The shuttle service to/from the airport should be made shorter (less stops), otherwise there is no benefit of selecting a hotel close to the airport. Elite status in BW Rewards program should be recognized in some way. Rooms are comfortable, wi-fi works very well. Breakfast area a bit too much noisy because of big groups
Convenient location-shuttle service/transportation service, friendly, helpful staff, nice breakfast
It was ok
Very good was diappointed we could not eat in dining room for our evening meal.
Rooms are ok but atmosphere is crap
close to the airport. A complementary shuttle service operates each half hour 24/7. friendly and caring staff. Quick and efficient check-in/out process.
We really enjoyed our staying, the room was beautiful and the staff was super kind. Hope to come back soon!
Ok hotel, staff unhelpful wouldn't give us a refund. We had to leave for urgent work purposes and they basically told me tuff it's your own fault, bearing in mind it was early morning when we arrived and found this information out.
stay OK, rooms looks worn, no good seats
This Hotel is really not well managed !!! A lot of troubles not acceptable for ths level of hotel
Clean hotel, convenient shuttle to airport/train station.
Staff was friendly, but the hotel is not in great shape. Curtains in our room were broken, elevator made very disconcerting noises. The location is also terrible and isn't near any restaurants. The shuttle also only runs every 30-ish minutes and there's no schedule, so it can be difficult to get back to the airport.
The staff were very welcoming and helpful at all times during our brief stay.The setting in a light industrial and hotel area very close to airport was excellent. The park like area was great to walk in and all the flowers. Shuttle service every 1/2 hr to and from airport as well.
Geachte dames/heren. Wij verbleven in jullie hotel op vrijdag 19 t/m zaterdag 20 mei. De kamer was netjes. Op zaterdagmorgen kwamen wij voor het ontbijt, het 'slagveld' wat ik toe tegen kwam was met geen pen te beschrijven. Er waren slechts enkele mensen aan het eten maar de rest van de tafels lagen nog vol met etensresten. Geen tafel was vrij of opgeruimd en ik ben toen gaan vragen voor een tafel. Deze werd toen schoongemaakt. Bestek/mokken waren er ook niet en moesten nog af gewassen worden. Men vertelde dat het enorm druk was geweest die morgen. Hier heb ik begrip maar hier moet ik toch als gast geen last van hebben !!! Ik heb bij ons vertrek ook aangegeven dat ik over het ontbijt niet tevreden was en dat dit niet 4 sterrenwaardig is. Hier werd wat nochelant mee omgegaan, ik kreeg het idee dat jullie vaker klachten krijgen !!! Heb nog geen negatieve recenties naar buiten gebracht omdat ik jullie reactie eerst wilt afwachten. In afwachting van Uw reactie. Met vriendelijke groet, Patrick Nijholt
Excellent customer service. The rate was revised to be correct for the negotiated Juniper rate. Everyone was professional and correct. The curtain that was not able to close was not fixed during my stay which was bothersome as I would have preferred to sleep later in the mornings.
An excellent property, very well appointed with a very professional, knowledgeable, engaging, helpful staff. It was a thoroughly enjoyable experience.
We were very impressed with the features, room size, and cleanliness of our room
We arrived so late and we didn't want to wait, but we only had one hand towel and one bath towel for the two of us.
Excellent experience, friendly and helpful staff. Clean rooms and space. Great breakfast.
Quiet option near the airport . Room was large and clean . Hotel provided us with sturdy bikes which we used both days to cycle to Amsterdam center through a lovely forest . We usually stay in city center but as we had only 2 days this made the airport arrival /departure much easier .
nice big rooms and very clean best shower on our trip.
The hotel is lovely. The room was furnished and decorated in a very welcoming fashion. Only two drawbacks: The LED light on the television screen was annoying at bedtime. And the bathroom water spigot was missing the difuser screen, and water went all over the place on first use.
Very nice location. Very helpful staff who provided valuable information. Good shuttle service from the airport too. Overall enjoyed the stay in hotel
hi, travelling with a colleague we booked two room for two nights as we had to fly to Stockholm for an overnight business trip. staff were efficient in handling our late arrival giving us a warm welcome. they were very accomodating as we were obliged to leave our car overnight while we were in Sweden. this was no trouble at all.
It was perfect
Room was clean and nice, staff was friendly and helpfull. Breakfast was sadly not worth the 15€ per person.
good hotel for good price
The overall impression of the hotel is good. Nice rooms, cleaned and quiet environment. However, the shuttle bus to the airport/train station needs to be improved !!
the hotel doesn't meet the best western standard that i found in italy
Nice and clean room, not a lot of walking space in the room, ventilation system a bit noisy. TV remote batteries were exhausted. Not a lot of atmosphere at breakfast but good food, lots of place and clean. Good hotel to just spend the night.
The check-in can be a bit slow (only one person at the desk), but staff are friendly and the stay overall is good value.
clean and comfortable
Nice rooms, friendly and supportive staff
The hotel is OK. Reception staff is helpful and friendly. The only little problems that I have noticed is that sometimes there are mechanical breaks in the rooms, e.g. door handle not working correctly.
The Hotel was a disappointment since there was no restaurant on the premises and the bar menu was very limited. The room was cold and you couldn't adjust the thermostat. The staff was friendly and sympathetic to our plight.