Best Western Plus Plaza Hotel Darmstadt
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Our Ratings

Ratings216 guests since September 2017

4,1 / 5.0

4,2 / 5.0

4.4 / 5.0

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Comments

5 / 5 26.05.18

Breakfast option is same every day. Need variety

5 / 5 19.05.18

Nice spacious and clean rooms, very delicious breakfast buffet. Public transportation nearby and garage in house. Friendly staff, reasonable priced bar and restaurant.

5 / 5 18.05.18

From the minute one walks in one gets the impression you are in an elegant and quality hotel. This sense continues whether you are in the bar, restaurant, or your suite.

5 / 5 18.05.18

Nice big bed. Everything felt very luxurious.

2 / 5 24.04.18

The price is too high to be "sleeping" in a room that it is too noisy due to the trains passing by all the time.

3 / 5 23.03.18

Wash basin sink isn't working. The water just stayed during my stay. And there is no time for me to and report it to the reception. People like me travelling for work are just have no time to do anything other than work. It would be good if the cleaning team adds this to their to their checklist to make sure these are all working order. Overall itsize a good place and I stayed 3 time so in the last 2 months but things such as this should be taken care because conditions like this for a guest will be a awkward when using the facilities.

4 / 5 18.03.18

your breakfast is good

2 / 5 09.03.18

Main issue was that I had booked my room for 4 days and received a confirmation by email and had a confirmation number, but when I arrived there was no record for me. I had to find the reservation email to prove that I had booked. Apart from that my stay was OK, but the wifi was poorish in my room. It would have been better if you could have had more than one device per room.

5 / 5 02.03.18

Good stay, good facilities, value for money

5 / 5 01.03.18

A great stay overall. smooth check in, spacious clean room, great breakfast buffet, nice restaurant, close to public transportation

5 / 5 13.02.18

I had a very enjoyable stay. The staff and management deserve every congratulation.

4 / 5 25.01.18

First time in the hotel. Nice clean big room, well equipped. Very comfortable and clean bathroom as well. Super large and nice TV set; however, many channels unavailable (no signal). At least from my room (on the side of the railways) the noise from the trains was a bit annoying (and I was in the 6th floor! - it must be even worse in lower levels-. Is the complimentary water in the room only for Best Western Rewards members? If that's the case better not to place it in the room for non-members of the club. Excellent free wi-fi connection.

3 / 5 25.01.18

Hotel revolving door was not operating, which was not a good first impression. On my first evening there which unfortunately fell on a Saturday, there was no F&B outlet other than at the bar - which offered only 3 meal selections - quite disappointed.

4 / 5 20.01.18

Everything great except the €18 per night they charge for parking

5 / 5 18.01.18

Lovely hotel, rooms are very nice, the breakfast was excellent quality, the only downside was it was a shame about the noise from the train tracks (my room was on the 4th floor on the side of the train track, I was woken many times during the night because of the trains).

2 / 5 17.01.18

A lot of maintenance works Long waiting time for the elevators No gym, no sauna available The last day in the morning they blocked my key despite the check out time is 12 and I gave my credit card when I checked in

4 / 5 06.11.17

Good and confortable hotel with a bad cleaning room service

2 / 5 13.09.17

The price of €170 (w/o breakfast) for a night while the hotel was being renovated was quite steep. When I arrived at 18.00 there were still people in my room and there was still a lot of work going on that required access to my room by the workmen and cleaning ladies.

2 / 5 13.09.17

Es una consideración que tuvieran dos días de haber abierto, pero para un hotel que quiere ser de primera no es aceptable una habitación no limpia y sin televisión, conexiones dañadas, baño sucio

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